Terms & Conditions

Welcome to Armandharte. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. These policies are designed to protect both the customer and our brand, ensure transparency, and provide a safe and reliable shopping environment.

1. Introduction

These Terms & Conditions govern your use of the Armandharte website and services. By browsing, purchasing, or interacting with any content on our platform, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please discontinue using the website immediately.

2. Eligibility

To place an order on Armandharte, you must be at least 18 years old or have legal permission from a guardian. By placing an order, you confirm that all information provided is true, accurate, and up to date.

3. Product Information

We strive to provide accurate descriptions, images, and specifications for all Armandharte pet apparel products. However, minor differences may occur due to screen settings, manual measurement, or manufacturing variations. Such discrepancies shall not be considered defects.

4. Pricing & Payment

All prices listed are in USD unless otherwise specified. Prices may change without prior notice. Armandharte accepts major credit cards and other secure payment methods provided during checkout. All payments must be completed before the product is shipped.

5. Order Acceptance

Once you place an order, you will receive an email confirmation. This email does not guarantee acceptance. Armandharte reserves the right to cancel orders including, but not limited to, limited stock, payment issues, inaccurate information, or suspected fraud.

6. Shipping Policy

Armandharte offers worldwide shipping with reliable delivery partners. Estimated delivery times vary depending on your region, order volume, and logistical conditions. Once shipped, customers will receive a tracking number for real-time updates. Delays caused by customs inspections, natural events, or carrier issues are beyond our control, but we will always assist in monitoring and resolving any delivery concerns. Please ensure that shipping information provided is accurate; incorrect addresses may result in extra charges or failed delivery.

7. Returns & Refunds

Armandharte accepts returns for unused and unwashed items within the specified return window, provided the original packaging and tags remain intact. Customized or heavily discounted items may not be eligible for return. Once a returned item is received, our inspection team will evaluate the condition. Approved refunds will be processed within 5–10 business days. Shipping fees, customs duties, and additional charges are non-refundable. For hygiene and safety reasons, certain pet-wear items may be restricted from return unless they have manufacturing defects.

8. Intellectual Property

All designs, product images, branding materials, text descriptions, and creative content on the Armandharte platform are protected by intellectual property laws. Unauthorized copying, reproduction, distribution, or commercial use of any content is strictly prohibited. Customers may only use website content for personal browsing and purchasing purposes. Any misuse may lead to legal action.

9. User Responsibilities

Customers are responsible for maintaining account confidentiality, ensuring accurate purchase information, and complying with all applicable laws. Any misuse of the website—including fraudulent activity, abuse of promotions, or harmful behavior—may result in order cancellation, account suspension, or legal measures.

10. Limitation of Liability

Armandharte is not liable for indirect damages such as loss of revenue, emotional distress, or pet discomfort resulting from inappropriate use of the product. All pet apparel should be used responsibly, with proper supervision. While we strive for accuracy and quality, we cannot guarantee uninterrupted website operations due to maintenance or unforeseen technical issues.

11. Force Majeure

Armandharte shall not be held responsible for delays or failures caused by events beyond reasonable control, including weather disruptions, transportation restrictions, pandemics, natural disasters, government actions, or supplier shortages. These events may temporarily impact production, inventory availability, and shipping schedules.

12. Modification of Terms

Armandharte reserves the right to modify or update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the website signifies acceptance of the updated terms. Customers are encouraged to review this page periodically to stay informed.

13. Contact Information

If you have questions regarding these Terms & Conditions, please reach out to our support team at: support@armandharte.com. We aim to respond to all inquiries within 24–48 business hours.